An Act Promoting Ease of Doing Business and Efficient Delivery of Government Services, Amending for the Purpose Republic Act No. 9485, Otherwise Known as the Anti-Red Tape Act Of 2007, and for Other Purposes
This Act shall apply to all government offices and agencies including local government units (LGUs), government-owned or controlled corporations and other government instrumentalities, whether located in the Philippines or abroad, that provide services covering business and nonbusiness related transactions.
All government agencies including departments, bureaus, offices, instrumentalities, or government-owned and/or –controlled corporations, or LGUs shall set up their respective most current and updated service standards to be known as the Citizen’s Charter in the form of information billboards which shall be posted at the main entrance of offices or at the most conspicuous place, in their respective websites and in the form of published materials written either in English, Filipino, or in the local dialect.
BMB Citizen’s Charter >>
Except during the preliminary assessment of the request and evaluation of sufficiency of submitted requirements, no government officer or employee shall have any contact, in any manner, unless strictly necessary with any applicant or requesting party concerning an application or request.
The creation of Anti-Red Tape Authority (ARTA) for the implementation of national policies on red tape and various reform initiatives to ensure the compliance of government units and agencies to combat red tape.
Annual Regulatory Plan (ARP)
Certificate of Compliance
Client Satisfaction Measurement Results
Committee on Anti-Red Tape
